Our feedback

  • Nicola was very knowledgeable

    Nicola was very knowledgeable when she came to do the quote. She didn’t try to sell me other stuff I didn’t want (unlike other sales people). The guy who came to measure turned up as promised and the installation team on the day were efficient, friendly and cleared up after
    themselves. I would recommend E W Grace. ­
    Mrs I
  • Great job, efficient, professional and polite service

    Great job, efficient, professional and polite service. Knowledgeable and advised on sourcing door furniture and locks. Would use again without hesitation. ­
    Mrs M
  • The honesty is priceless

    Outstanding, excellent tradesmen, polite, courteous, tidy, hardworking and gave excellent advice which meant I ended up save a huge amount of money. The honesty is priceless. Thoroughly recommend. ­
    Mrs K
  • Just brilliant!

    Just brilliant! Great customer service and couldn’t recommend more highly. ­
    Mr & Mrs C
  • Excellent

    Excellent. Very competent and work was done cleanly and efficiently, very quickly. I would recommend.
    Mr A
  • I would recommend

    The two installers were clean, helpful and work was completed with a minimum of disruption. I would recommend. ­
    Mrs B
  • Extremely satisfactorily

    From my first visit to the showroom to completion everything has been done promptly, politely and extremely satisfactorily.
    Miss W
  • I would recommend

    Very good service, reliable, confident that the work done is best quality. I would recommend. ­
    Ms B
  • I would recommend E W Grace Glass unreservedly

    I would recommend E W Grace Glass unreservedly. The quality of the site management was excellent. Was particularly impressed with the quality of the works and their friendly attitude.
    Their collaborative ethos, working with us to deliver what we needed, meant that the project ran smoothly, safely and in line with our requirements.
    Mr & Mrs P
  • Will definitely use in the future.

    Very polite courteous workmen, they did an excellent job at a great price. Would highly recommend this company to anyone. Will definitely use in the future.
    Mrs C
  • Very pleased with the result!

    Prompt service at a good price and very pleased with the result! ­
    Mr & Mrs B
  • Great attention to detail

    Great attention to detail, very helpful and courteous and clean.
    Mr M
  • We endorse the recommendation.

    Recommended to us by a local architect. We endorse the recommendation. Service and quality of the product supplied are excellent.
    Mr H
  • Excellent service

    Completed quickly and to a high standard in a polite and efficient manner. ­
    Mr R
  • This is the second time I have used this company

    This is the second time I have used this company to replace a glass pane in my front door. Have always found them reliable and honest. On this occasion my job was quickly assessed and they gave me advice as to what was required as they promised. Tidy and quick work completed, happy with this company would definitely recommend.
    Mrs G
  • Quality and information in quotation was clear and professional

    Quality and information in quotation was clear and professional and answered all my questions. When it came to the actual fitting the quality of the work was second to none. The work involved not just the fitting of standard windows but cementing timber supports into the brickwork for the bay sill and some roofing over the bay. Martin even sourced and fitted a length of dado rail at no extra cost to ensure the job was finished to a high specification. I would recommend E W Grace to anyone as the level of professionalism and quality of product and work was excellent.
    Mr A
  • I would highly recommend E W Grace

    I would highly recommend E W Grace and would definitely use again if I needed to. Very tidy
    work and once finished you could hardly tell I had any work carried out. Beautiful finish.
  • E W Grace has restored my faith in double glazing companies.

    Thank you Martin and Nicola for the professional window job you have done for me, I had initially lost faith in double glazing companies after hearing a lot of rip-off stories about them, but E W Grace has restored my faith. I will be more than happy to recommend you guys. Keep up the good work at the right price. You need a reference? They can see my windows and doors.
    Mr R, Chingford
  • We love our new windows and doors, our home has been given a new lease of life!!

    Just a short note to say how much we love our new windows and doors. They all look absolutely fabulous - our home has been given a new lease of life!!
    Throughout the whole process your company has delivered excellence. We were particularly impressed by your team's calm and professional approach during the installation period. The cleaning and "tidy-up" at the end of each day was a joy to witness. Your office team also deserve recognition for their efficiency in terms of communication.
    Mr & Mrs D, Hertfordshire
  • Thank you for all your excellent work during the year.

    Thank you for all your excellent work during the year. We feel very cosy and secure!
    Mrs W, Loughton
  • All the work was carried out with efficiency and to great effect.

    We would like to express our appreciation to you and all of the people who worked on our development. It is a very rare thing in this day and age to be able to say that it was a pleasure of have everyone working here.
    No request was too much trouble, and all the work was carried out with efficiency and to great effect.
    We are delighted with the overall finished project.
    Mr & Mrs R, Loughton
  • I just wanted to say thank you for your company's great service last Friday

    I just wanted to say thank you for your company's great service last Friday on behalf of the residents. And personally thanks from me for the installation of the new bathroom window a few weeks ago. Apart from brand new doors and windows you would never have known your fitters had been, they left the place so clean and tidy.
    Ms H, Woodford
  • The quality of the workmanship and the time given to it was excellent.

    I would like to take this opportunity to thank you for the work that E W Grace Glass has done. The quality of the workmanship and the time given to it was excellent. We are extremely pleased with the finished product.
    Mrs R, Epping
  • We are so pleased with our new porch.

    We are so pleased with our new porch. Will you please pass on our thanks to your operatives for their excellent work in such adverse weather conditions and for leaving the area so clean and tidy.
    My parents and I are delighted with the service you provided us.
    Mr T, Buckhurst Hill
  • Your contractors were both courteous and professional.

    Just a short note to thank you for the excellent service provided by your company, regarding the installation of our French doors. Your contractors were both courteous and professional.
    Mr & Mrs M, Buckhurst Hill
  • My experience of your company has certainly been a pleasing one.

    My experience of your company has certainly been a pleasing one - the job was most efficiently carried out by pleasant craftsmen who not only completed efficiently but tidied up afterwards.
    Mr H, Loughton